You agree to use this Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the Website.

1. Website Use

You must not:

• Use the Website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorized access to our systems or servers.
• Distribute malware, viruses, or harmful code.
• Interfere with the operation or security of the Website.
• Copy or misuse content without prior written permission.

2. Intellectual Property

Unless otherwise stated, all content on this Website, including but not limited to:

• Logos
• Product images
• Product designs
• Artwork
• Graphics
• Text
• Icons
• Catalogues
• Videos
• Website layout

is the property of Silpi and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit any content without our prior written consent.

3. Product Information

We make every effort to ensure that product descriptions, images, colours, dimensions, and specifications are accurate.

However:

• Product colours may vary depending on your device or display settings.
• Handmade products may have slight variations in size, finish, colour, texture, or appearance.
• Product availability may change without prior notice.

We reserve the right to modify, discontinue, or update products at any time.

4. Pricing

Prices displayed on the Website are subject to change without prior notice.

Silpi reserves the right to correct any pricing errors or inaccuracies at any time.

Taxes, shipping charges, customs duties, and other applicable fees may be added during the ordering process where applicable.

5. Orders

Submitting an enquiry or order through the Website does not guarantee acceptance.

We reserve the right to:

• Accept or decline any order.
• Cancel an order due to pricing errors.
• Refuse service where necessary.
• Limit quantities ordered.

If an order cannot be fulfilled, we will notify you as soon as reasonably possible.

6. Payments

Where online payments are available, all transactions must be completed through our approved payment partners.

Silpi does not store complete payment card information on its servers.

7. Shipping and Delivery

Delivery timelines are estimates only and may vary depending on:

• Product availability
• Manufacturing schedules
• Courier services
• Customs clearance (for international orders)
• Weather or unforeseen circumstances

Silpi is not responsible for delays beyond our reasonable control.

8. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy.

Please review our Refund Policy before placing an order.

9. User Submissions

If you submit enquiries, reviews, testimonials, photographs, or other content to us, you grant Silpi a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish, and display such content for business, promotional, or marketing purposes, unless otherwise agreed.

You represent that your submissions do not violate the rights of any third party.

10. Third-Party Links

Our Website may contain links to third-party websites for your convenience.

Silpi does not control or endorse these websites and is not responsible for their content, policies, or practices.

Accessing third-party websites is at your own risk.

11. Disclaimer

The Website and all information provided on it are offered on an “as is” and “as available” basis.

While we strive to maintain accurate and up-to-date information, we do not guarantee that:

• The Website will always be available.
• Information is free from errors.
• The Website will be uninterrupted or secure.
• All content is completely accurate or current.

To the fullest extent permitted by law, Silpi disclaims all warranties, express or implied.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Silpi shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to:

• Use of the Website.
• Inability to access the Website.
• Product information.
• Third-party services.
• Technical interruptions.
• Loss of data or profits.

13. Indemnification

You agree to indemnify and hold harmless Silpi, its directors, employees, affiliates, and representatives from any claims, liabilities, damages, or expenses arising from your misuse of the Website or violation of these Terms.

14. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to These Terms

Silpi reserves the right to update or modify these Terms of Use at any time without prior notice.

Any changes become effective immediately upon publication on this page. Continued use of the Website constitutes acceptance of the revised Terms.

16. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of India.

Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the location of Silpi’ principal place of business.